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case studies

Samsung gives 1300 Kawasaki's communications a rev-up

"Our recent upgrade with Samsung allowed us to cost effectively integrate our two sites by installing new OfficeServ systems and IP technology while still using much of our existing infrastructure at the original site'" Peter Floyd, Dealer Principal, 1300 Kawasaki



Ray White Double Bay is sold on a Samsung Communications system

"Over the lifetime of the Samsung Communications solution, we will continue to reap the financial rewards, and we are now in a much better position to expand our communications network in line with the growth of the company" Jeremy Gold, IT Manager, Ray White Double Bay



A Melbourne college gets smart with Samsung Communications solution

Founded in 1912, De La Salle College is a Catholic Independent school for boys in Melbourne, Victoria. The two campus college, based in the suburb of Malvern, has approximately 1,300 students. De La Salle College is a member of the Associated Catholic Colleges - Victoria (ACC). 



Recruitment and training provider secures cost savings with Samsung

Employment Directions is a not-for-profit jobs placement, employment and training provider that manages contracts as part of the Government’s Job Network. Employment Directions is located in the Gawler, Barossa Valley, Clare and Port Pirie regions of South Australia.



The Numbers Add up for Vincents Chartered Accountants

Vincents is a boutique firm of specialist accounting experts and business advisers with offices in Brisbane, on the Gold Coast, in Sydney and Townsville. The firm has grown significantly and now has 11 partners and over 40 staff. When Practice Manager, Christiane Lamb, started working with Vincents some 8 years ago, Vincents’ telecommunications system had reached its capacity. “We only had a few analogue lines and a fax line so needed to move to a digital platform and open up internet functionality,” she explains. “We’d always had a Samsung system and were happy with the relationship, so we made the decision to upgrade with them.”



Insurance Company Maintains Personal Customer Contact with Samsung

EIG Ansvar is one of Australasia’s premier niche insurance companies. Specialising in insuring places of worship and community groups, the company has always placed particular importance on personalised customer contact. Every customer call is answered by a person, not a computer. The ability to fulfil this promise more efficiently was at the core of their requirements for a new business telephone system. Samsung was able to provide a solution which has improved not only the customer contact experience, but the businesses’ in-house communications as well.



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